AI Back Office · Los Cabos + US
The AI back office for hospitality & service businesses.
I build the systems that handle lead follow-up, guest messaging, reviews, and reporting — then run them for you every month. Bilingual. Scoped setup from $3,000, then from $500/mo.
One fixed quote before you commit · month-to-month after 30 days
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What the back office handles
New here? Start with the complete guide to AI automation for small businesses.
Lead follow-up
Every inquiry from WhatsApp, your website, or email gets a fast reply in English or Spanish, then a follow-up sequence — so leads stop going cold while you're busy running the business.
Guest messaging & reviews
Booking confirmations, pre-arrival details, and the questions guests ask at 11 PM, answered automatically. Review requests go out on time, so your best guests actually leave one.
Reporting & integrations
An owner dashboard for leads, bookings, and reviews, connected to the tools you already use — WhatsApp, Google Workspace, your booking system, POS, or CRM.
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Recent work
Rental Platform (SaaS)
Los Cabos Rentals
Full-stack rental application with property listings, search, and waitlist management.
PDF Input
Excel Output
Automated data extraction
Document Workflow
Manufacturing Automation
PDF-to-Excel data extraction system eliminating hours of manual data entry for a clothing manufacturer.
Mobile IV Therapy Website
Liquid Lounge
Bilingual landing page with IV menu, WhatsApp booking integration, and service showcase for a mobile wellness brand in Los Cabos.
Long-Term Rental Marketing
LCR Marketing Site
Marketing front-door for the Los Cabos Rentals platform — audience-split landing for renters, landlords, and agents with verified listings and digital lease messaging.
Landing Page & Lead Capture
Employer Savings Hub
Conversion-focused landing page with a lead-capture flow wired directly to the client's Meta ad account — qualified inquiries route from their Facebook and Instagram campaigns straight into the sales pipeline.
Modular Home Website
HomePods México
Ground-up website rebuild for a modular prefab-home builder in Los Cabos — product catalog, individual pod pages, an installation flow, project gallery, and a WhatsApp-connected lead form, engineered on Next.js for speed and search visibility.
Autonomous Multi-Agent System
BCS News Engine
A self-running newsroom I built and operate: research, fact-check, writing, and proofing agents publish Baja California Sur news every six hours with one-tap human approval over Telegram — the same agentic architecture I install to run a client's back office.
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About
I'm Mario Polanco — an AI integrations consultant based in Cabo San Lucas, Mexico.
I work with business owners who know they need to modernize but don't know where to start. I speak your language (literally — English and Spanish), I understand the local market, and I build solutions that actually get used.
My approach is simple: find what's costing you time, automate it, and make your business look as good online as it is in person.
Ready to automate?
Tell me what's slowing your business down. I'll tell you how to fix it.
Start a conversationor email directly: info@marioai.co